All orders are custom made just for you by our talented team. Once ordered, changes cannot be made to your order. Orders typically take 1-2 weeks to produce. Upon completion, you will be notified by email that your order is completed. This email will come from our myTshirtsEtc.com address. If you selected the pick-up in store option, you order will be available for pick-up on Tuesday, Thursday and Fridays from 9-3pm. If you selected the UPS shipping option, your order will be shipped to the address that you input. Thank you for your order!